Resource began in 1974 as collaboration between the Commonwealth Edison and Tampa Electric companies to develop training materials for electric utilities. These books, manuals and other publications became the standard for the industry. Updated editions are still available and being employed by power plants throughout the world.
Over the years, we have added new services including business
development and college collaboration for a broad range
of business and government customers, large and small, some
of whose logos are presented to the right.
Highlights of our History
1974 - Founded in collaboration
with utility companies
1976 - Publication and distribution of technical books, manuals and audio/visual materials
1978 - Introduction of customer service training, consulting
1992 - Acquired customers service technology company
2001 - New business development services introduced
